The Telehealth Safety Standards We Think Should Be Mandatory
After tracking this industry closely, here's our position on which telehealth safety standards should move from best-practice to mandatory requirement — and why voluntary adoption hasn't been enough.
What we think should be mandatory
Our proposed baseline standards
- Documented individualized clinical review for every prescription, with automated-only approval prohibited for controlled or high-risk medications
- Mandatory disclosure of prescriber credentials (name, license type, state) to every patient
- Standardized minimum follow-up requirements, not left entirely to individual platform discretion
- Transparent, upfront pricing including all fees before any payment information is collected
- Mandatory disclosure of the specific fulfilling pharmacy and its accreditation status
Why voluntary standards haven't been sufficient
The secret shopper study's findings — 45 of 49 platforms failing basic oversight standards — demonstrate that market pressure alone hasn't driven consistent adoption of good practice across the industry. Some platforms have voluntarily adopted rigorous standards; many haven't, and patients currently bear the burden of figuring out which is which.
Sesame Care From $29
A provider already meeting the standards we believe should be industry-wide.
Embody GLP1 From consult
Documented clinical review and transparent practices ahead of any regulatory mandate.
Visit Embody GLP1 →Paid linkOur position
Until these standards become mandatory, the verification burden falls on patients. That's the gap this site exists to help close — giving you the tools to demand the standard that should already be universal.